This document outlines how your e-store collects, uses, and protects customers’ personal information. Be sure to have it reviewed by a legal professional to ensure compliance with data protection regulations, such as GDPR if applicable:

Privacy Policy for Guddies e-store

Effective Date: 19/12/2024

At Guddies e-store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us when using our website [www.guddies.ee] and related services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you use our website:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as:
  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (credit card or other payment methods)
• Non-Personal Information: We also collect non-personal information automatically, including:
  • IP address
  • Browser type
  • Device information
  • Usage data (pages visited, time spent on the site, etc.)
  • Cookies and other tracking technologies

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and billing.
• Customer Support: To respond to inquiries and provide customer service.
• Personalization: To personalize your experience on our website and recommend products based on your preferences.
• Marketing Communications: To send you promotional emails, newsletters, or special offers (you may opt-out at any time).
• Improve Services: To analyze website traffic and improve our website functionality and user experience.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies, email marketing services) to help run our business and provide services to you. These providers are required to protect your information and use it only for the services they are contracted to perform.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, the rights of others, or if there is a need to comply with legal processes, such as a subpoena or government request.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and activity.

• Types of Cookies Used:
  • Essential Cookies: Necessary for website functionality, such as remembering items in your shopping cart.
  • Performance Cookies: Help us analyze website traffic and improve performance.
  • Marketing Cookies: Used for personalized advertising and marketing campaigns.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect your user experience on our site.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. If you close your account or request deletion, we will retain only the information required by law.

7. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Opt-Out: You can opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [your email address].

8. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete that information as soon as possible.

10. International Transfers

If you are accessing our website from outside of [your country], please be aware that your personal information may be transferred to and processed in [your country], where privacy laws may differ from those in your jurisdiction. By using our website, you consent to the transfer of your information to [your country].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@guddies.ee
• Phone: +372 5811 0614

Thank you for shopping at Guddies e-store! We are committed to protecting your privacy and ensuring your experience with us is safe and enjoyable.